HP Care Pack UM963E 3 Years Pick up and Return Hardware Support
Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.
Reliable support: There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week: Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping: Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Remote problem diagnosis and telephone or chat support
Replacements parts and materials
Prepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment