• Home
  • /
  • HPE 3 Year Foundation Care [H9GF5E] 24x7 ML350 Gen10 Service

HPE 3 Year Foundation Care [H9GF5E] 24x7 ML350 Gen10 Service

SKU 595513
$3,549.00
Pre-orderCall for ETA
$3,549.00

HPE 3 Year Foundation Care [H9GF5E]

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.

In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

You can choose from a set of reactive support levels to meet your business and operational needs.

Features

Choice of Foundation Care service-level options

Escalation management

HPE electronic remote support solution

Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products

Access to electronic support information and services

 

Service Method: Onsite

Response Time: 4 hours 

Duration: 3 Years

Service Type: Foundation Care

Warranty Coverage: In Warranty

Coverage Window: 24 hours a day, 7 days a week

 

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.