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HPE 3Y Foundation Care 24x7 Service [H7J34A3]

SKU 700013
$5,699.00
Pre-orderCall for ETA
$5,699.00
HPE 3Y Foundation Care 24x7 Service [H7J34A3]

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
Service-level
24x7

Coverage window
24x7: Service is available 24 hours per day, 7 days
per week including HPE holidays.

Hardware response time
4-hour on-site response for covered hardware.

Software response time
Once a software case is logged, an HPE Solution Center engineer will respond to the case within two hours during the coverage window.
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