See what some of our customers have to say about Landmark Computers. Below is a short selection of feedback and reviews Landmark Computers has received via email. Feel free to email us your review too..
Thank you very much. No change to my address all details the same. I also wanted to say your customer service is outstanding you were extremely quick to reply to my messages and you have been very helpful. I have been dealing with another company regarding an issue with a product and their customer service has been appalling. I have been given misleading information by multiple people and my last attempt to resolve the problem was via email and it has taken over 3 weeks for a response and they are in Australia. So i wanted to thank you for your outstanding customer service. I will definitely recommend you to friends and family and i will definitely be a returning customer in future. Kind regards, Natalie
Thank you so much. Your service was amazing. From the time I ordered right through to delivery. Thanks again and all the best for the future. Janene
Thanks Lukchiga, Laptop arrived today to my PO Box. Just setting up now... very impressive looking machine. Thanks for advice over the phone and prompt service and delivery. Regards, Michael
Good morning Lukchiga, Thank you for your email. I am pleased to confirm that our screens arrived yesterday afternoon. I would like to express our gratitude for the fantastic level of service your company and in particular Yogan has provided for us regarding this purchase. Have a great day :) Kind regards, Jodi
Hi there, I would just like to say how impressed I was with the service I received from Landmark computers. During this covid-19 pandemic they were the only store I could find with a 24 inch monitor in stock which was very reasonably priced. I called their friendly customer service team who confirmed the stock was available and estimated 2-3 days delivery, which was more than reasonable. I was very surprised that not even 4 hours after placing my order, the monitor was at my door - just in time for my partner's birthday tomorrow!Incredible service and would highly recommend! Thank you, Danielle
Hi, Just wanted to say thank you for getting us this order. I know you must be absolutely smashed with orders. We really appreciate it. Thanks again, Adamo
Simon at Landmark Computers did a wonderful job of resuccating my Asus laptop. Fastidious service resulted in a new life laptop at a very reasonable cost. Cannot recommend highly enough. Geoff
Thanks Lux! Your help on this is much appreciated. You have given me Triple "A" Plus (AAA+) customer service! So far, the whole experience with Landmark Computers on this purchase has been an enjoyable one; streamlined and hassle free. I know that I called you several times yesterday. On each occasion, you were VERY helpful and patient with me; providing answers to my very basic and "nuisance" questions.Please don't hesitate to forward this email on to your manager.Thanks again! Brgds, HD
I appreciate your call yesterday to confirm those final details Lukchiga, a personal approach from a business showing attention to the details is rare nowadays and good service is hard to find, even more so when shopping online --- I will definitely be recomending Landmark computers to my colleagues and friends in the future. Kind regards, Melissa
Hi Rido, I really appreciate your help on the quick turnaround in the servers, this saved us time and money. The Project Manager forgot to include me in the project start date notification. So am glad it went well. Thanks again. Regards, Michael
Simon fixed the black screen of death on my laptop within 24 hours, when other repairers (the ones that come to you!) had said repair was almost impossible and would cost a lot. I couldn't be happier with Simon and his service, and would recommend him to anyone. Kerry
Hi there - I have just received my order on the Gold Coast and have already just plugged in the 2 x mice to the users' computers. They said this was extraordinary fast in delivery from you and that they are very, very happy. So for a Friday - I thought I would pass on the good news and thanks! Regards, Bruce
Hi Rido, Thank you very much for your quick response and assistance. Very much appreciated. I look forward to many more dealings with you. Regards, Visnja
Thank you Simon for for helping me out with my recent problem. Well done. Most grateful. Aaron
Praise for your service. Not only did you have the best price on the product almost by half price compared with a major retailer, Harvey Norman, here in Sydney, but I received the package the very next day. That is fabulous service. Many Thanks. Will be back for more. Cheers Sam.
Hi Rido, Thanks again for your help, so much appreciated. You guys always get me out of a bind ! Kind regards, Jan
Attention Sales Manager! I would like to compliment your company on the way you conduct your business. Having tried unsuccessfully to try and obtain a 2 PC to 1 printer switch locally, I found your company on the internet, and having some prior problems dealing with interstate companies, I was hesitant to make inquiries about ordering the switch shown on your website. Well what a surprise, phoning Friday last, I was greeted with a very personable young lady on your switchboard, quickly transfered to sales, where I spoke with Wade, knew exactly what I was after, & placed my order. Wade was extremely professional,and although I requested the items to be posted, he found this not a problem.Today I received a phone call from Wade advising the goods would be available to collect at my Post Office. Let me say, that for over 35 years I was a National Service Manager for one of the largest companies in Australia, and this type of service was what I strived to offer my customers,no matter how small the order/request was. (I am now semi-retired) You staff are to be complimented for their courteous, professional manner, please pass on my comments. Regards Rick
Thanks Rido, I appreciate your prompt service, I understand sometimes these things can't be avoided, you and your team have met all my requests well and I will definitely be doing business with you in the future. Regards, Bobby
Hi Ajay, received my order today before midday many thanks excellent service. why can't other supplier be as quick as you look forward to installing the hard drive today. Best regards, Ian
Hi Rido, Thank you so much. Wow, you guys are quick!!!I very nearly bought directly with Epson but their customer service was TERRIBLE. I'm glad I found you guys and I promise to put an excellent review online and recommend you to friends. Thank you again, I'm a very happy customer and I'm looking forward to 'returning' soon :-) Kindest Regards, Lauren
Dear Manager, I would like to thank the staff at your Box Hill store. I have been a customer for many years now and I have always found your staff very helpful when I have bought a new computer or required service. I had a fault on my computer which required a new hard drive, all my data files were transferred to the new drive and the job was done quickly. After I loaded Windows Home and Office I found the Spell check in my Email only work in French and English and was not working correctly brought the computer to your store this morning seeking help. The technician who installed the new drive found the problem and corrected it by loading Windows Mail in place of the old Microsoft Outlook Express. Outlook express was not compatible with Office and Home 2007. I would like to say thank you to the 2 members of your staff who corrected my problem. Particularly the technician who work out where the problem was and told me what options were open to me and then proceeded to fix it. Thank you and best wishes, Kevin
Hi Yogan, Just a quick note to say thank you for organising the notebook and accessories so quickly for us. Your assistance is much appreciated. Regards, Jeff
Hi Rido, Thank you so much! That is awesome. Thanks for the great service! Cheers, Adam
Hi Snehal, Thank you for your prompt service and a pleasure doing business with you and the lmc team. Regards, Rob
Hi Rido, My computer is already here! Thank you for courteous and efficient service.I will not forget and as soon as I need anything I will be back to you! Regards, Bernice
Hi, Many thanks for your prompt action in letting me know and in refunding. All the bestSteve
Hello All, I would like to thank you for your help over the last two days. My printer is now working beautifully with my new cables. As an English tutor I need to be able to print regularly and I appreciate your help and generosity in sending extra stuff. You delivered yesterday on the same day I ordered -- great service. Your prices are extremely reasonable. I will certainly buy from you the next time I need anything to do with computers. Feel free to use this on a website if you have statements from happy customers. All the best, Peggy S.
Hi Ajay, The printer has arrived and is up and running perfectly. Thankyou for your prompt service. Cheers, Ian
Wonderful.Thank you for the great customer service. Kind regards, Jodie
Dear Snehal, The Aiptek Pico Projector arrived this morning. Thank you for the quick delivery and great communication. Regards, David
To All Staff, Very Impressive!! We would like to express our utmost thanks for the quickest turnaround delivery we have experienced in a long time of our order that we received yesterday. The person who receives this email (company generic emails), please ensure your pass this around to all your staff - Good Job - Well Done! Regards, Sherry
Hi Niyant, I wanted to drop you a quick note to say thank you for the time and patience you showed when selecting the Laptop with Kate on Wednesday afternoon. She has set the Toshiba Ultrabook and is very happy with it. I am still in the market for another laptop for my son, a rebuild for my HP EliteBook 8460P with a larger hard drive (possibly SSD) and a boost of RAM, plus the HP desktop has started to regularly blue screen so I'm considering a new all in one. Everything to run Windows 7 professional. Which days are you in the shop so that I don't turn up when you're not there? Thankyou again for your excellent service. Kind regards, Chris B.
Hi Snehal, Wow, very impressed with your service, thankyou very much - really appreciate :) Have a great afternoon :) Kind regards, Rachael
Hi Rido, Many thanks for the quick delivery of the scanner. I ended up gifting it early and my husband loves it! My brother-in-law is envious of it also so will refer him on if he decides to get it. Unfortunately I think my husband accidentally threw out the tax invoice with the box - are you able to email me another please? Thanks for your help! Kind regards, Faith
Hello Yogan, I just called but was advised to e-mail instead. I wanted to thank-you for providing great service to me recently with the purchase of my HP 15"Z-book plus docking station and software. Everything is working very well and with your help I have made a great purchase. I have recommended yourself and LMC to my colleagues and you will certainly be first point of call for any future needs. Also, can you please order for me a Benq 24" monitor GL2460HM ($189 from your website http://www.lmc.com.au/products/LCD_Monitors/Benq/582872/BenQ_GL2460HM_24inch_Monitor), and advise when ready for collection. Kind regards and thanks again, I.C.
I have had the pleasure dealing with the City store, and very impressed with the service. Prompt response to quotes and processing orders and also the product knowledge of the store manager is great, which always guides me to getting the right product for the companies needs. I am always happy to deal with them.Joseph O. A
Hi Niyant, Following from your phone call yesterday, the new HP ProBook 6570b that you supplied us recently is now working with wireless broadband after HP Service Agents replaced the motherboard, it must have been the on-board SIM socket that was causing the problem! Although I realise that Landmark are simply the supplier of the notebook and you have acted efficiently and in good faith, I have not been able to authorise your payment until I have received a fully functional product as ordered.Since the repairs to the laptop have now been effective, I have processed your payment and am now personally expediting it through our system, anticipating that the payment will be in your account tomorrow. I value the efficient service that you and Landmark have provided the Broome Port Authority so far, and do not want this incident to tarnish our relationship, good service is hard to find these days, particularly in remote areas. Thank you,J. R.
Hi Steve ,Brilliant. Rec'd and very happy. I thank you for your prompt action to arrange and deliver the computer. The team will contact you in the future when the need arises. Kind regards, Emmanuel
Hi Nathan, The PC and dock arrived yesterday afternoon and I just wanted to thank you for expediting the order and prompt shipping. It is very much appreciated. I unpacked the 8770w and set it up here on my desk last night. (Actually I went to the Bruce Springsteen concert in Adelaide and came back into the office late at night to set it up after the show) To say that the PC has blown me away is an absolute understatement. It is a TOTAL dream machine. It fires up in under 10 seconds and while I saw some reviews of it in You Tube (circa early 2013) that had a minor complaint about no backlit keyboard. I was stunned to see that this version of the PC even has that. They must have added the backlighting late in the product life cycle. (I won't even go near how beautiful the screen is!.....Whewww!) I am a VERY happy customer! Thank you, again! Cheers, Gavin
Hello Ajay, I would like to thank you for the fast delivery and service: The NAS has arrived today! I have only been since recently in Australia and unfortunately so far I made bad experiences when ordering from IT online stores here. I also want to point out that I am positively surprised that you have all the needed information on orders (order/invoice documents and tracking no.) available online on my customer account.This is a pretty standard feature in Europe, but seems not to be the standard in Australia from my experiences so far. The only suggestion I have for a possible future enhancemet on your online ordering system: It would be great, if the order and invoice would be available directly as proper PDF documents for downloading. Thank you again very much! A. Karagiannis
Hi Ajay, I want to thank you for the great service that I received from your company, keeping me informed at all stages makes all the difference when buying online. I was also dealing with another company over the Christmas period and the service was like chalk and cheese I must say. Thanks again to all your staff who makes the cogs turn it is a well oiled machine. Thanks, Chris and Mark
Good morning good people, My laptop has just arrived. Thank you for your great service and speedy delivery. Greatly appreciated, thank you. Regards Dave B
What a star you are Rido - I received my scanner the same day I ordered it. Excellent! Many thanks, Raelene