Onsite Services
Professional IT support at your home or office
Our Onsite Services
We bring our expertise directly to you, whether at home or in your office. Our certified technicians provide comprehensive IT support with minimal disruption to your day.
Network Setup & Configuration
- Wi-Fi network setup and optimisation
- Router installation and configuration
- Network security setup
- Range extender installation
- Guest network configuration
- Network troubleshooting and repairs
- Ethernet cable installation
Computer & Device Setup
- New computer setup and installation
- Software installation and configuration
- Operating system setup
- Data transfer from old devices
- User account creation
- Security software installation
- Performance optimisation
Printer Installation & Support
- Printer setup and installation
- Network printer configuration
- Print driver installation
- Mobile printing setup
- Scanner configuration
- Print quality troubleshooting
- Multifunction device setup
Email & Software Configuration
- Email account setup (Outlook, Gmail, etc.)
- Email migration and backup
- Office software installation
- Cloud storage setup (OneDrive, Google Drive)
- Backup solution configuration
- Security software setup
- Software troubleshooting
Service Rates
Home Service
Call out fee: $99
Hourly rate: $60
Residential customers
Business Service
Call out fee: $120
Hourly rate: $99
Commercial customers
*Conditions apply
Service Areas
Melbourne CBD
CBD, Docklands, North Melbourne, Carlton, Fitzroy, Collingwood, East Melbourne, Richmond, South Yarra, Southbank, South Melbourne, Port Melbourne
Mitcham
Mitcham, Nunawading, Doncaster, Donvale, Park Orchards, Ringwood, Heathmont, Vermont, Vermont South, Wantirna, Forest Hill, Burwood, Blackburn, Glen Waverley
Book Your Onsite Service
Why Choose Our Onsite Service
✓ Fully insured technicians
✓ Same-day service available
✓ Upfront pricing - no surprises
✓ 30+ years of experience
✓ Friendly, patient service